Privacy Policy for morvexaliora.sbs

Your privacy matters to us. This policy describes how we handle, store, and protect your personal information when you use our cleaning services or visit morvexaliora.sbs.

Information We Collect

We only collect the information necessary to process your requests and provide services.

• Personal details like your name, email address, and contact phone provided through web forms or over the phone.
• Property details and preferences so that we can tailor cleaning services to your needs.
• Technical data such as your browser type and IP address, for website operation and analytics.
• Any feedback or messages you share during or after service completion for improvement purposes.

How We Use Your Data

Data is used solely for service delivery, communication, and compliance with regulations.

• To communicate scheduling, service updates, and confirmations related to your booking.
• To personalise cleaning services as requested and address any special instructions.
• To improve our services by assessing feedback and website usage.
• To comply with legal and regulatory requirements in the United Kingdom.

Legal Basis for Processing

Processing is based on consent, legitimate interest, and legal obligations.

We process your data for contract fulfilment, legitimate business needs, consent, or to satisfy legal requirements under UK data protection law.

Sharing Information

Your data is not sold and is only shared in limited, described circumstances.

• With trusted employees and service partners strictly for providing and managing cleaning services requested by you.
• With regulators or authorities as required to comply with UK law.
• If the business or its assets are transferred, your information remains protected under this policy.

Data Security

We use technical and organisational safeguards to protect your data from loss or unauthorised access. This includes secure storage systems, regular audits, minimal data retention, and ongoing staff training.

Your Rights

UK law gives you rights over your data held by us.

• To request access to or rectification of your personal data.
• To object to or restrict processing in certain circumstances.
• To withdraw consent or request deletion as permitted by law.
• To lodge a complaint with the UK Information Commissioner’s Office, if needed.

Cookies and Tracking

We use cookies for website security, performance, analytics, and remembering your preferences. You can manage cookie preferences in your browser at any time.

Cookie Information Cookie Information

Contact Us

If you have any questions or wish to exercise your privacy rights, please use the details below.

Changes to This Policy

Updates will be posted here and significant changes communicated as required. Please check this page periodically for updates.